Blog

Notes on moving around Ghana.

Practical writing from the people building and running Topsy: what works on Accra's roads, what drivers and merchants actually earn from, and how to get more out of the platform.

Product

Building for a city where addresses are landmarks

Most mapping assumes street numbers. Accra frequently does not have them.

Yaw Nsiah Boadi · 28 Feb 2026 · 2 min read

Product

The ten-minute quote hold, and why it exists

A number that can move while you look at it is not a quote.

Maame Efua Sarpong · 12 Feb 2026 · 2 min read

Product

Why we price every ride class at once instead of one at a time

A small interface decision that changed what people book.

Selorm Kwabla Agbeko · 28 Jan 2026 · 2 min read

Money

Promo codes, loyalty points and what actually comes off the fare

Where discounts apply, where they do not, and why a code sometimes will not attach.

Doris Afia Owusuaa · 12 Jan 2026 · 2 min read

Money

What happens to your money when a trip is cancelled

Refunds, not credits. And why the timing of the cancellation matters.

Stephen Nii Odartey Lamptey · 28 Dec 2025 · 2 min read

Money

Paying by wallet, card, Mobile Money or cash

Four ways to settle a fare, and when each one is the sensible choice.

Rebecca Naa Ayorkor Quartey · 13 Dec 2025 · 2 min read

Safety

Talking to your driver without giving out your number

In-app calling exists so a pickup does not cost you your privacy.

Priscilla Adjoa Danso · 27 Nov 2025 · 2 min read

Safety

What we do with a safety report

Reports go to a desk that can see the trip, not into a mailbox.

Gloria Naa Adjeley Sowah · 12 Nov 2025 · 2 min read

Safety

Trusted contacts and SOS: what happens when you use them

Two different tools for two different situations. It helps to know which is which.

Ernest Kwabena Owusu · 27 Oct 2025 · 2 min read

Safety

Sharing a trip with someone who is not travelling

A link, no account, and it expires by itself.

Vivian Esi Nkrumah · 12 Oct 2025 · 2 min read

Cities

Rain in Accra, and what it does to getting a car

Demand doubles and supply falls at the same moment. Here is how to plan around it.

Felicia Naa Dedei Tagoe · 26 Sep 2025 · 2 min read

Cities

Why Topsy markets only where it operates

Advertising into a town with no drivers is how platforms lose a market permanently.

Linda Abena Asamoah · 11 Sep 2025 · 2 min read