Blog

Notes on moving around Ghana.

Practical writing from the people building and running Topsy: what works on Accra's roads, what drivers and merchants actually earn from, and how to get more out of the platform.

Inside Topsy

Building for the trip that goes wrong

Most software is designed around the happy path. Most operational cost is not on it.

Emmanuella Afi Agbodza · 1 Sep 2026 · 2 min read

Inside Topsy

Separation of duties in a money system

The person who requests an adjustment cannot be the person who approves it.

Charlotte Naa Densua Ankrah · 16 Aug 2026 · 2 min read

Inside Topsy

What we log, what we do not, and why

A platform that moves people accumulates sensitive information. Restraint is a design decision.

Jerome Nii Ayi Bruce · 1 Aug 2026 · 2 min read

Inside Topsy

Why dispatch scores drivers instead of broadcasting to everyone

Broadcast dispatch is simple, fast to build and quietly terrible for everybody.

Kwaku Boateng Asiedu · 17 Jul 2026 · 2 min read

Guides

Using Topsy when you do not have a smartphone handy

The website does the whole booking. No install required.

Augustine Selorm Dzikunu · 1 Jul 2026 · 2 min read

Guides

Rating a trip in a way that is actually useful

Five stars for everything makes ratings meaningless. So does one star for traffic.

Nana Kofi Ansah-Mensah · 16 Jun 2026 · 1 min read

Guides

What to do if you leave something in a car

Act in the first ten minutes and the odds are good. Act tomorrow and they are not.

Sandra Abla Kudjordji · 31 May 2026 · 2 min read

Guides

Getting to Kotoka for an early flight

Airport trips fail for the same four reasons. All are avoidable the night before.

Eric Kwabena Otchere · 16 May 2026 · 2 min read

Guides

Booking travel for an elderly parent

The arrangement that works, and the small details that make it dignified.

Theresa Akua Boakyewaa · 30 Apr 2026 · 2 min read

Guides

A first-time rider’s checklist

Six things worth knowing before your first Topsy trip, in the order you will meet them.

Belinda Yaa Asantewaa · 15 Apr 2026 · 2 min read

Guides

Sending a parcel across Accra without a courier company

What to write on the booking so it arrives at the right desk, not the right building.

Hannah Ekua Mensah · 31 Mar 2026 · 2 min read

Product

Why a recurring school run is not just twelve bookings

The obvious implementation reserves a term of fare before the first trip.

Christabel Adzo Fiadzo · 15 Mar 2026 · 2 min read